The Data We Keep and Why
Opening an account here means we hold a small set of records about you, and this page sets out exactly what those records are. We keep your mobile number, the name on your account, your date of birth check, the wallet you used to fund it
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— bKash, Nagad or Rocket — and a log of the games and tables you opened. Nothing more than that. We do not ask for documents we have no use for, and we never sell your details to outside list brokers. Payment records deserve their own
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line. When you send a bKash deposit, our system stores the transaction ID your wallet returns so a support agent can match the amount if a credit does not land. The same applies to Nagad and Rocket. Wallet PINs and one-time codes stay with the wallet
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provider; they never reach our servers and our staff cannot see them. Cookies are used for two jobs here: keeping you signed in on your phone between sessions, and letting us see which lobby areas load slowly on Bangladeshi mobile networks. You can clear them from
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your browser at any time, though you will need to log in again. How long we keep things depends on what it is. Gameplay logs stay while your account is open. Payment records are kept longer because financial record-keeping rules apply. What we can and cannot
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do with your details is set by the law where you live, so availability of some features depends on your local law and eligible regions. Where a request conflicts with a legal duty, we will tell you which rule applies rather than ignore you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.