Verify Your Account and Keep It Yours
We ask for ID once, and it is there to protect the balance sitting in your name. Verification means you send a photo of your National ID or passport, a selfie holding it, and confirm the wallet number you registered with. That is it. The upload goes straight from your phone. Once your details are on file, a stolen password is far
less useful to anyone — we can spot the mismatch and hold the account before your balance moves. The same check applies to everyone, and it is what lets us settle a payout without a string of questions.
- Send your ID — Upload a clear photo of your National ID, passport or driving licence, with all four corners in frame and no glare over the text.
- Add a selfie — Hold the same document beside your face and take one photo, so we can match the face to the picture.
- Confirm your wallet — Enter the bKash, Nagad or Rocket number held in your own name, so a payout can only land where you can reach it.
- Check the status — Your verification status sits in account settings; once approved, deposits and payouts run without another document check.